We do not accept orders by phone.
We accept orders by fax, mail, or online only. Orders charged to MasterCard or VISA or accompanied by numbered purchase order forms (U.S. and Canadian only) may be faxed to 802-656-5131. Checks, money orders, and purchase orders should be made payable in U.S. dollars to ASEBA. Secure online VISA/MasterCard ordering is available at www.aseba.org
Customers will be charged an address change fee of $13.00 if the delivery address changes after a package leaves our premises for delivery to the original address. If a change notice is received from the Carrier, your credit card will automatically be charged. For other payment methods, you will be billed for the additional charges.
Canadian customers may order directly from ASEBA at U.S. prices plus applicable tax and shipping. Free electronic shipping for everything except packages of forms.
Please check www.aseba.org/ordering/distributors.html regarding authorized distributors in Australia, Bosnia, Brazil, Bulgaria, Canada, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Kenya, Kosovo, Latvia, Lithuania, New Zealand, Norway, Poland, Portugal, Romania, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Taiwan, Thailand, The Netherlands, Turkey, United Kingdom, U.S., and elsewhere.
All orders must be accompanied by payment or be guaranteed by MasterCard, VISA, or numbered purchase order forms (net 30 days or interest will accrue). Prices are valid until 12/31/15.
Returns and Exchanges
Check your order when it arrives. If we made an error, goods are defective, or you need to exchange or return an item, contact us within 30 days for a replacement or refund. Exchanges due to erroneous orders will incur shipping charges. Call 802-656-5130 for Return Authorization.
Contact us for information on volume discounts. For discounts on products to be used for courses, training programs, and student research projects, complete a discount application on our website at
Free electronic transmission for everything except packages of forms!
Manuals, books, guides, and software can be transmitted electronically at no cost to customers. (Please note that files are available for download for 3 weeks after you receive e-mail notification.)
Ground delivery to the 48 contiguous states is $13 per order. For addresses outside the 48 contiguous states, please contact us for shipping options and costs.
Next Day and 2nd Day Delivery
Expedited orders must be received by noon U.S. Eastern time to be shipped the same day for delivery 1 or 2 business days later.
Federal ID: 03-0368227
Dun & Bradstreet: 004726365